Terms of service

Welcome to Smart Tidy Lab. These Terms of Service govern your access to and use of https://www.smarttidylab.site/, including browsing the website, reviewing product information, submitting orders, and communicating with our store.

The website is operated by WS LIMITED, INC., located at 300 S Pine Island Rd, Plantation, FL 33324, United States.

By accessing our website or submitting an order, you agree to comply with these terms and the policies referenced in them. Please read the following provisions carefully before making a purchase.

1. About Smart Tidy Lab

Smart Tidy Lab is an online retail store offering convenient disposable dining and food-service products, including:

  • Paper drinking straws.

  • Disposable food containers.

  • Paper plates.

  • Related dining and serving supplies where offered.

Our products are intended to support everyday food service, casual dining, gatherings, celebrations, and other occasions where convenient disposable serving items may be useful.

In these terms, "we," "us," "our," and "Smart Tidy Lab" refer to WS LIMITED, INC. "You," "your," and "customer" refer to any person who visits, accesses, or purchases from our website.

2. Eligibility and Acceptable Website Use

By using our website, you represent that you are legally capable of entering into a binding agreement under the laws applicable to you.

You agree to use the website only for lawful purposes and in a manner that does not interfere with the rights of others or the operation of our store.

You must not:

  • Use the website to conduct fraudulent or unlawful activities.

  • Submit false, misleading, or unauthorized payment information.

  • Attempt to interfere with website security or functionality.

  • Introduce malicious software, harmful code, or unauthorized scripts.

  • Attempt to access restricted systems, accounts, or information.

  • Copy, scrape, or extract website content through unauthorized means.

  • Misuse promotional codes, checkout features, or customer-service channels.

  • Use website content in a manner that infringes another person's intellectual-property rights.

We may restrict or suspend access where we reasonably believe that a user has violated these terms or created a risk to our website, customers, or business.

3. Product Descriptions and Presentation

We make reasonable efforts to describe our products accurately and provide information that helps customers make informed purchasing decisions.

Product listings may include details about:

  • Product type and intended use.

  • Materials and construction.

  • Available sizes and dimensions.

  • Quantity per package.

  • Design, shape, or color.

  • Packaging details.

  • Other relevant product specifications.

Because our products are paper-based and may be manufactured or printed in different production batches, minor differences may occur in appearance, finish, color, or dimensions within reasonable manufacturing tolerances.

Images displayed on the website are intended to illustrate product appearance. Actual colors may look slightly different depending on screen brightness, device settings, and lighting conditions.

Customers should review the product description, listed quantity, and relevant specifications before checkout. If a listing contains a material error, we reserve the right to correct it and contact affected customers where appropriate.

4. Intended Use and Product Handling

Paper drinking straws, disposable food containers, and paper plates are designed for particular food-service purposes.

Customers should review product descriptions and any instructions or limitations provided with the merchandise before use.

Depending on the product, relevant considerations may include:

  • Whether the item is intended for hot or cold food or beverages.

  • Whether it is suitable for liquid, oily, or moist food.

  • Whether it is designed for single use.

  • Whether it has specific temperature or handling limitations.

  • Whether the item is suitable for a particular food-serving application.

Do not assume that every product is suitable for every food, beverage, temperature, or serving method. Use products according to the information supplied with the item.

Unless expressly stated in the product listing, customers should not assume that a product is microwave-safe, oven-safe, freezer-safe, dishwasher-safe, compostable, biodegradable, or suitable for repeated use.

5. Food-Contact and Product Safety Information

We aim to provide product information that accurately reflects the characteristics and intended use of the merchandise.

Customers should not use products that appear contaminated, materially damaged, or unsuitable for their intended purpose.

If packaging is damaged in a way that may affect the cleanliness or condition of a food-contact product, customers should contact us before using the merchandise.

Nothing in these terms is intended to replace mandatory product-safety, food-contact, labeling, or consumer-protection requirements that apply to the merchandise.

6. Product Availability

All products are offered subject to availability.

A product displayed on the website is not guaranteed to remain available at the time an order is submitted. Inventory may change due to demand, supplier availability, or fulfillment circumstances.

If a product becomes unavailable after an order is placed, we may contact the customer to discuss an appropriate solution, which may include cancellation and a refund for the unavailable merchandise.

We reserve the right to update, discontinue, or limit products where reasonably necessary, subject to applicable law and existing order obligations.

7. Prices, Currency, and Taxes

Prices displayed on the website are presented in the currency indicated at checkout.

We may update prices from time to time. A price change will not ordinarily affect an order that has already been accepted, except where a correction is necessary to address an obvious pricing or technical error and applicable law permits the correction.

Applicable sales taxes or other transaction charges will be displayed or calculated during checkout as required by law.

Before submitting payment, customers should review the order summary, including:

  • Product prices.

  • Selected quantities and variations.

  • Applicable discounts.

  • Shipping charges.

  • Taxes, if applicable.

  • Final amount due.

8. Orders and Acceptance

Submitting an order constitutes an offer to purchase the selected merchandise under these Terms of Service.

After an order is submitted, you may receive an automated confirmation acknowledging that the order details have been received. An automated confirmation does not necessarily mean that the order has been finally accepted or dispatched.

We may decline, cancel, or request additional verification for an order where reasonably necessary, including circumstances involving:

  • Suspected fraud or unauthorized payment activity.

  • Incorrect or incomplete delivery information.

  • Product unavailability.

  • Obvious pricing or listing errors.

  • Technical problems affecting the transaction.

  • Other lawful business or security reasons.

If we cancel an order after payment has been collected, we will arrange an appropriate refund in accordance with applicable law.

9. Payment Terms

Customers must provide accurate payment information and use a payment method they are authorized to use.

Payments may be processed by third-party payment service providers. Their authorization procedures, security requirements, and payment services may be governed by separate terms and policies.

An order may remain pending while payment authorization is completed or while a transaction is reviewed for security reasons.

We do not guarantee that every payment method will be available at all times.

10. Shipping and Delivery

Shipping fees, order preparation, and delivery arrangements are described in our Shipping Policy.

Our standard shipping structure is:

  • Free shipping for merchandise orders of $10.00 or more.

  • $5.99 shipping for merchandise orders below $10.00.

Unless otherwise stated at checkout, the $10.00 threshold is calculated using the merchandise subtotal before applicable taxes and shipping charges.

Delivery estimates are provided as guidance unless a specific delivery commitment is expressly confirmed. Actual delivery may be affected by carrier operations, weather, holidays, address accuracy, and other circumstances outside our reasonable control.

If we cannot ship an order within the applicable promised or legally required period, we will provide the notices, options, and refunds required by law.

11. Returns, Refunds, and Cancellations

Returns and refunds are governed by our Return and Refund Policy, which forms part of these Terms of Service.

That policy explains:

  • Return eligibility and time limits.

  • Hygiene and packaging requirements for food-contact products.

  • Procedures for damaged or incorrect merchandise.

  • Return shipping arrangements.

  • Refund review and processing.

  • Order cancellation requests.

Customers should review the Return and Refund Policy before completing a purchase.

Nothing in these terms or our other policies is intended to remove consumer rights that cannot legally be waived.

12. Promotions and Discount Offers

From time to time, Smart Tidy Lab may provide promotional codes, discounts, limited-time offers, or special pricing.

Unless expressly stated otherwise:

  • Promotions are subject to the conditions displayed with the offer.

  • Discount codes must be entered correctly before checkout is completed.

  • Offers may be limited by date, product, quantity, or customer eligibility.

  • Discounts cannot be combined unless expressly permitted.

  • Expired or invalid codes may not be applied retroactively.

We reserve the right to correct promotional errors and address suspected misuse, subject to applicable law.

13. Customer Responsibilities and Product Storage

Customers are responsible for storing and handling products in accordance with any instructions provided.

Because our products are primarily paper-based, appropriate storage may include:

  • Keeping products in a clean and dry environment.

  • Protecting items from moisture, spills, and excessive humidity.

  • Avoiding direct exposure to dirt, chemicals, or other contaminants.

  • Keeping food-contact products in suitable protective packaging until use.

  • Avoiding excessive pressure that may deform or damage the merchandise.

We are not responsible for damage caused by improper storage, misuse, unauthorized alteration, or failure to follow applicable product instructions, except where applicable law provides otherwise.

14. Intellectual Property Rights

All original website content, including text, graphics, logos, photographs, illustrations, product descriptions, page layouts, and other materials, is owned by or licensed to WS LIMITED, INC. or the relevant rights holders.

These materials are protected by applicable intellectual-property laws.

You may access and use website content for personal, non-commercial shopping purposes. You may not reproduce, distribute, modify, publicly display, commercially exploit, or create derivative works from protected materials without prior written permission, except where permitted by law.

Third-party trademarks, brand names, and logos remain the property of their respective owners.

15. Customer Feedback and Communications

If you submit a comment, suggestion, review, or other communication, you are responsible for ensuring that the content is lawful and does not infringe another person's rights.

You must not submit content that is fraudulent, defamatory, threatening, abusive, discriminatory, or otherwise unlawful.

Where you voluntarily provide general suggestions or feedback, you grant us permission to use that feedback for reasonable business-improvement purposes without compensation, unless prohibited by law or otherwise agreed in writing.

Personal information included in your communications will be handled in accordance with our Privacy Policy.

16. Third-Party Services

Our store may rely on third-party services for payment processing, shipping, website hosting, analytics, fraud prevention, and other operational functions.

Your interaction with those services may be subject to their own terms and privacy policies.

We do not control every aspect of independent third-party services. However, nothing in this provision excludes any responsibility we may have for services or obligations that we control or are legally responsible for.

17. Website Availability and Maintenance

We aim to keep our website accessible and functioning properly. However, uninterrupted availability cannot be guaranteed.

The website may occasionally be unavailable because of maintenance, software updates, hosting interruptions, technical faults, security events, or other circumstances beyond our reasonable control.

We may modify or temporarily suspend certain website features where reasonably necessary, subject to applicable legal obligations and existing customer transactions.

18. Disclaimer of Warranties

To the extent permitted by applicable law, the website and its general informational content are provided on an "as available" basis.

We do not guarantee that every website feature will always be uninterrupted, error-free, or compatible with every device or browser.

This disclaimer does not exclude any express product commitment, applicable warranty, or consumer right that cannot legally be excluded or limited.

19. Limitation of Liability

To the maximum extent permitted by applicable law, WS LIMITED, INC. will not be liable for indirect, incidental, special, exemplary, or consequential losses arising from a user's unauthorized or improper use of the website.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law.

In particular, these terms do not remove mandatory rights or remedies relating to products, payments, shipping, refunds, or other consumer transactions.

20. Indemnification

To the extent permitted by law, you agree to be responsible for losses, claims, or reasonable expenses arising directly from your unlawful use of the website, material breach of these terms, or infringement of another person's rights.

This provision does not require you to indemnify us for losses caused by our own conduct where applicable law does not permit such a requirement.

21. Governing Law and Jurisdiction

These Terms of Service are governed by the laws of the State of Florida, United States, without regard to conflict-of-law principles that would require the application of another jurisdiction's laws.

Where legally permitted, disputes arising from the use of this website or purchases made through it may be brought before the competent courts located in Florida.

Nothing in this section prevents a consumer from exercising a mandatory right to bring a claim in another forum where applicable law provides that right.

22. Changes to These Terms

We may revise these Terms of Service to reflect changes in our products, website features, business operations, or legal obligations.

The revised version will be published on this page with an updated effective date. Continued use of the website after an update becomes effective constitutes acceptance of the revised terms to the extent permitted by law.

23. Contact Information

For questions about these Terms of Service, an order, or website use, please contact:

Smart Tidy Lab
WS LIMITED, INC.
300 S Pine Island Rd
Plantation, FL 33324
United States
Email: [email protected]
Contact Person: Joshua Berry